
Frequently Asked Questions
How long will my order take to deliver?
How long will my order take to deliver?
All orders are processed within 1–3 business days after your order is placed. Typical delivery time to U.S. addresses is 7–10 business days. Please note that some products in high demand may require additional processing time. We appreciate your patience and understanding!
Do you ship on weekends or holidays?
Do you ship on weekends or holidays?
Our fulfillment center operates Monday–Friday. Orders placed on weekends or holidays will begin processing on the next business day.
Where can I find my tracking number?
Where can I find my tracking number?
You’ll receive a tracking number in the email used to place your order within 1–3 business days after purchase. Once received, you can track your order directly through the carrier’s website.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
If your order hasn’t shipped yet, contact us as soon as possible and we’ll do our best to update it before it goes out.
Do you restock sold-out items?
Do you restock sold-out items?
Most of our pieces are limited edition and won’t be restocked once they’re gone. We recommend grabbing your favorites while they’re available — once they sell out, they may not return.
What if my order arrives damaged or incorrect?
What if my order arrives damaged or incorrect?
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and we’ll make it right. Customer satisfaction is our top priority.